Delete your Cashlog account
Last updated: September 30, 2026
This page explains how to delete your account for Cashlog, the time tracking and invoicing app for freelancers (cashlog.co, and Cashlog on the App Store and Google Play). Deleting your account permanently removes your account and all of your work data. It cannot be undone.
How to delete your account
Option 1 — In the mobile app
- Open Cashlog and sign in.
- Go to Profile Settings.
- Tap Delete Account.
- Confirm by tapping Delete Account again.
Option 2 — On the website
- Sign in at cashlog.co.
- Open Settings and scroll to Danger zone.
- Click Delete account, type delete, and confirm.
Option 3 — By email (if you can't sign in)
Email support@cashlog.cofrom the email address linked to your account, with the subject “Delete my Cashlog account”. We will confirm and delete your account within 30 days.
What is deleted
When your account is deleted, the following is removed immediately and permanently:
- Account information — your name, email address, and sign-in details (including Sign in with Apple or Google)
- Business information — business name, address, phone, VAT number, payment details, and invoicing preferences
- Work data — clients, projects, time sessions, invoices, and shared reports
- App settings — preferences and push notification tokens
What is kept
- Purchase records — subscriptions and purchases are processed by Apple (App Store), Google (Google Play), or Polar (website), and by RevenueCat on our behalf. These providers keep transaction records according to their own policies and legal obligations (for example, tax and accounting rules).
- Invoices you already sent — copies you shared with your clients (for example by email or PDF) remain with them.
Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it in your device's subscription settings to stop future charges. Subscriptions bought on cashlog.co are cancelled automatically when you delete your account.
Delete some data without deleting your account
You can delete individual items at any time, in the app or on the website:
- Clients, projects, time sessions, invoices, and reports — open the item and choose delete. It is removed immediately.
- Business details — clear the fields in Settings.
To have other data deleted, email support@cashlog.coand tell us what you'd like removed. We will respond within 30 days.